In light of recent COVID-19 statistics the KCERA lobby is closed to the public. However KCERA staff are working remotely and are committed to serving our membership. Please know that KCERA continues to provide all essential functions that ensure retiree benefits are paid on their normal frequency. The best way to contact KCERA is to email email@example.com. If you don’t have email, it is still possible to leave phone messages at the office by calling 661-381-7700. Our average response time right now is one to two business days. If a matter requires personal attention, KCERA staff can assist members by hosting a video conference meeting on Zoom, and may even schedule a live appointment in the office if it becomes necessary to do so.