Skip to main content
Pension Payment CalendarCheck mailed December 28, 2023Direct deposit December 31, 2023

Sherry Willard

Position: Deputy Chief Member Services Officer
May contain: face, person, human, and dimples

Ms. Willard is responsible for the Member Services Division, directing and mentoring the Analysts, Specialists and Technician to ensure quality service is provided to KCERA’s members, beneficiaries and plan sponsors. Ms. Willard began her career with KCERA in 2004 as a Retirement Services Representative, advancing through the unit before promoting to Deputy Chief Member Services Officer. Prior to KCERA, Ms. Willard dedicated seven years to a local specialty optometrist as a vision therapist and office manager.

Join our mailing list