KCERA WEBSITE PRIVACY STATEMENT

KCERA takes the privacy of its members and beneficiaries very seriously and has taken steps to protect private information. To demonstrate KCERA’s commitment to its users’ privacy, KCERA discloses the following website information practices.

For questions about this Privacy Statement or the security of our website, please contact privacy@kcera.org.

SECURITY

When a KCERA member or beneficiary (“USER”) enters sensitive information (such as name, e-mail address, Social Security number, or password), to access or use the Member Portal website, that information is encrypted and protected.

COLLECTION AND USE OF INFORMATION

KCERA collects personal information from a USER at various points on kcera.com in order to access the USER’s information within its database; however, no information is collected without a USER's consent. KCERA is the sole owner of any personal information collected and does not sell, share, rent, or otherwise distribute any of this information.

SHARING OF INFORMATION

Information supplied by our USERS is considered private and will not be made available to others for any purpose unless required by law.

Your access to the Site is governed by all applicable federal, state, and local laws. In the case of a dispute, you agree that the laws of the State of California shall apply to this Agreement. Actual or attempted unauthorized use of the Site may result in criminal and/or civil action. KCERA reserves the right to view, monitor, and record activity on the Site without notice or permission from you. As dictated by legal requirements, KCERA may share the information gathered on the Site with law enforcement agencies or other authorized entities.

EMAIL

Email is not a secure platform. Information passed through email can be intercepted by third parties. For this reason, you should not communicate personal information (e.g., account information) via e-mail.

LINKS TO OTHER WEBSITES

As a convenience for users, kcera.com contains links to other websites created and maintained by entities other than KCERA. KCERA is not responsible for any material found on the linked websites or for the privacy practices of the websites. Such websites are not investigated, monitored, or checked for accuracy or completeness by KCERA. KCERA’s inclusion of any linked website on our Site does not imply approval or endorsement of the linked website by KCERA. We encourage you to read the privacy statements of linked sites; their privacy policies may differ from ours. If you decide to leave our Site to access these third-party sites, you do so at your own risk.

LOG FILES

When a KCERA member or beneficiary logs into the Member Portal website, KCERA automatically collects and stores certain information in its server logs, including Internet Provider (IP) addresses. KCERA uses this information for statistical and systems administration purposes and for substantiating member identities in cases of fraudulent activity. These logs may also be analyzed to identify system performance or problem areas and to improve the value of the materials available on the website.

Add language re external site –

SAMPLE GOOGLE PRIVACY POLICY LANGUAGE RE LOG INFORMATION

When you use our services or view content provided by Google, we automatically collect and store certain information in server logs. This includes:

◾details of how you used our service, such as your search queries.

◾telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information, and types of calls.

◾Internet protocol address.

◾device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, and referral URL.

COOKIES

A cookie is a piece of text stored on a USER's computer by their web browser. Cookies can be used for various reasons, including authentication purposes and storing site preferences; however, KCERA does not use cookies to collect information about users of its website for any purpose.

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