At KCERA, we want to assure our members that our systems were unaffected by the PBI data breach. KCERA does not utilize PBI Research Services as a vendor, and our members' data was not affected by the PBI data breach.
Note, if you are a retired KCERA member and have established reciprocity with CalPERS, you should receive a letter from CalPERS by June 30 with further details on the services they are offering their affected members.
If you believe you may have been affected by, or would like more information on the PBI data breach, please visit the CalPERS’ Frequently Asked Questions page at: www.calpers.ca.gov/page/home/pbi
If you have any questions regarding your KCERA account, please contact our team by sending an email to memberservices@kcera.org or calling (661) 381-7700.
KCERA is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, KCERA
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
KCERA has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
KCERA regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
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