At KCERA, protecting your retirement benefits is one of our highest priorities. Unfortunately, scammers are becoming increasingly sophisticated and may attempt to use stolen personal information to gain access to financial accounts or redirect benefit payments.

Important: If anyone claiming to be from KCERA asks for your banking information or requests that you move money to another account, it's a scam. Contact KCERA immediately.

You can help protect your pension by taking a few simple precautions:

Protect Your Personal Information

• Never share your Social Security number, bank account information, passwords, or online account credentials with anyone you do not know and trust.
• Store important documents in a safe place and shred documents containing personal information before disposing of them.

Be Careful with Phone Calls

• Scammers may pretend to be from KCERA, your bank, or another trusted organization.
• If you receive an unexpected call asking for personal or financial information, do not provide it.
• If you are unsure who is calling, hang up and contact the organization directly using a phone number you know is legitimate.

Think Before You Click

• Be cautious of emails, text messages, or websites asking you to log in or provide personal information.
• Do not click links from unfamiliar senders.
• When visiting KCERA online, type our website address directly into your web browser rather than clicking a link from an email or text message.

Monitor Your Accounts

• Review your bank statements and account activity regularly.
• Contact your bank immediately if you notice any unauthorized transactions.
• Notify KCERA right away if you receive unexpected communications regarding changes to your account or direct deposit information.

We're Here to Help
If you ever have questions about a phone call, email, letter, or request claiming to be from KCERA, please contact us before responding. A quick phone call can help prevent fraud and keep your retirement benefits secure.

By staying alert and protecting your personal information, you can help ensure your pension payments remain safe and secure.